Professional Summary

Maruf Billah is a technology and data professional specializing in Digital Transformation, Product Management, Data Analytics, and Business Intelligence. He has an extensive background in managing Management Information Systems (MIS) and digital financial products across the banking, international development (NGO), and software sectors in Bangladesh.

Key Experience

• Manager – Business Intelligence and MIS | City Bank (Sep 2025 – Present)

  • Drives AI-driven digital transformation, automation, and analytics for Small & Microfinance operations.

  • Manages digital financial literacy, remittance products, and strategic performance dashboards.

• MIS Specialist | CARE Bangladesh (Sep 2021 – Sep 2025)

  • Strategically managed the organization's Central MIS and innovated technological country-office solutions.

• MIS Officer | Save the Children International (Feb 2018 – Sep 2021)

  • Handled IT project planning, budgeting, server management, and system rollouts.

• Software Engineer / Programmer | ADDIE Soft Ltd, Opus Technology, EasyTech BD (2014 – 2018)

  • Built foundational experience in software development, UI design, SDLC, and system integration.

Core Expertise

• Analytics & Systems: Business Analytics, MIS Management, Data Dashboards, and SQL.

• Management & Product: IT Project Management, SDLC, Budgeting, and User Acceptance Testing (UAT).